Definitions of the terms

Client: any professional or physical person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the website subject to these general conditions.

Services: CLININFO SAS develops and provides its Clients with eClinical solutions in SAAS mode including data hosting.

Content: All the elements that compose the information on the website, including texts, images and videos.

Customer information: Hereinafter referred to as "Information (s)" which corresponds to all personal data that may be held by CLININFO SAS for the management of your account, customer relationship management and for analysis and statistics purposes.

User: Internet user connected, using the above-mentioned website.

Personal information : "Information that allows, in any form whatsoever, directly or indirectly, the identification of the physical persons to whom it applies" (article 4 of law n° 78-17 of 6 January 1978)..

The terms "personal data", "data subject", " subcontractor " and " sensitive data " have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the http://www.clininfo.fr website are informed of the identity of the various parties involved in its implementation and follow-up:

Owner, publication and development manager:

Hosting:

Data privacy officer:

2. Conditions générales d'utilisation du site et des services proposés

The website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the website.
The use of the http://www.clininfo.fr website implies full and complete acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, so users of the http://www.clininfo.fr website are invited to consult them regularly.
This website is meant to be accessible to users at all times. However, CLININFO SAS may decide to interrupt the service for technical maintenance reasons. The website http://www.clininfo.fr is regularly updated by CLININFO SAS. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become aware of them.

3. Description of the services provided

The purpose of the http://www.clininfo.fr website is to provide information about all the company's activities. CLININFO SAS strives to provide as accurate information as possible on the http://www.clininfo.fr website. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by itself or by third party partners who provide it with this information.
All the information indicated on the http://www.clininfo.fr website is given for information purposes only, and is subject to change. In addition, the information on http://www.clininfo.fr is not exhaustive. They are subject to changes since their publication.

4. Contractual limitations on technical data

The website uses JavaScript technology. The website cannot be held liable for any material damage related to the use of the website. In addition, the user of the website undertakes to access the site using recent, virus-free material and with an up-to-date browser. The http://www.clininfo.fr site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulations (GDPR: No 2016-679)
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance, infrastructure improvement, infrastructure failure or if the Services and Services generate traffic deemed abnormal.

CLININFO SAS and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer equipment and telephony related in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting

CLININFO SAS is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: CLININFO SAS.

Any unauthorized use of the website or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L. 335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability

CLININFO SAS acts as the publisher of the http://www.clininfo.fr website and is responsible for the quality and veracity of the Content it publishes.
CLININFO SAS cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the http://www.clininfo.fr website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

CLININFO SAS cannot also be held liable for indirect damages resulting from the use of the http://www.clininfo.fr website. Interactive spaces (possibility to contact the company in the contact area) are available to users. CLININFO SAS reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, CLININFO SAS also reserves the right to claim civil and/or criminal liability for the user, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).

7. Management of personal data

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulations (GDPR: n° 2016-679).

7.1. Responsibility for the collection of personal data

For Personal Data collected in the context of creating the User's personal account and browsing the website, the person responsible for processing Personal Data is: CLININFO SAS and represented by Philippe FOERSTER, its legal representative.

As the controller of the data it collects, CLININFO SAS undertakes to comply with the legal regulations in use. In particular, it is responsible for establishing the purposes of its data processing, providing its prospects and customers, from the collection of their consents, with full information on the processing of their personal data and maintaining a register of processing in accordance with reality. Whenever CLININFO SAS processes Personal Data, CLININFO SAS takes all reasonable measures to ensure that the Personal Data is accurate and relevant to the purposes for which CLININFO SAS processes it.

7.2. Purpose of the data collected

CLININFO SAS may process all or part of the data collected in the contact form:

• to conduct communication campaigns: telephone number and email address
• to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hashed)
• to conduct optional satisfaction surveys on http://www.clininfo.fr: email address

CLININFO SAS does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3. Right of access, rectification and opposition

In accordance with current European regulations, http://www.clininfo.fr Users have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
• right to withdraw consent at any time (Article 13-2c GDRP)
• right to limit the processing of Users' data (Article 18 GDPR)
• right to oppose the processing of Users' data (article 21 GDPR)
• right to the portability of the data provided by Users, when such data are processed automatically on the basis of their consent or a contract (Article 20 GDRP)
• right to define the fate of Users' data after their death and to choose to whom CLININFO SAS shall communicate (or not) its data to a third party previously designated by them

As soon as CLININFO SAS becomes aware of the death of a User and in the absence of instructions from him, CLININFO SAS undertakes to destroy his data, unless their storage is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how CLININFO SAS uses his Personal Data, requests to rectify them or objects to their processing, the User may contact CLININFO SAS in writing at the following address: In this case, the User must indicate the Personal Data that he or she would like CLININFO SAS to correct, update or delete, by identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on CLININFO SAS by law, in particular with regard to the conservation or archiving of documents. Finally, Users of http://www.clininfo.fr can file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4. Non-communication of personal data

CLININFO SAS will not process, host or transfer the Information collected on its Clients to a country outside the European Union or recognized as "not adequate" by the European Commission without first informing the Client. However, CLININFO SAS remains free to choose its technical and commercial subcontractors on condition that they provide sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (GDPR: n° 2016-679).
CLININFO SAS undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to CLININFO SAS's attention, CLININFO SAS must inform the Client as soon as possible and inform him of the corrective measures taken. In addition, CLININFO SAS does not collect any "sensitive data".
Within the limits of their respective powers and for the purposes mentioned above, the main persons likely to have access to the data of CLININFO SAS Users are mainly the Management and Sales Department of CLININFO SAS.

8. Notification of incidents

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information collected on the http://www.clininfo.fr website is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the acquisition of CLININFO SAS and its rights would allow the transmission of this information to the potential purchaser, who would in turn be bound by the same obligation to store and modify the data with regard to the user of the http://www.clininfo.fr website.

9. Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, CLININFO SAS uses networks protected by standard devices such as firewalls

When processing Personal Data, CLININFO SAS takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

10. Hypertext links and "cookies"

The http://www.clininfo.fr site contains a number of hypertext links to other sites. However, CLININFO SAS does not have the possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this reason.
Unless you decide to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file only includes information about the user's language preference. Cookies do not in any way damage the User's terminal.

Cookies facilitate the navigation and/or provision of the services offered by the website, the User may configure his browser so that he can decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software in such a way that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. CLININFO SAS informs the User that, in this case, not all the functionalities of its navigation software may be available.

If the User refuses to accept cookies in his or her device or browser, or if the User deletes cookies registered there, the User is informed that his or her browsing and experience on the website may be limited. This could also be the case when CLININFO SAS or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If necessary, CLININFO SAS declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by CLININFO SAS, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for CLININFO SAS to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to find out how the User can change his or her cookie preferences. At any time, the User may choose to express and modify his or her wishes regarding Cookies.

These types of cookies are only placed on your devices if you consent to them, by continuing your browsing on the http://www.clininfo.fr Website. At any time, the User may however withdraw his consent for CLININFO SAS to use this type of cookie.

11. Applicable law and jurisdiction

Any litigation related to the use of the http://www.clininfo.fr website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Lyon.